Introduction

Welcome to XynoSync. Your privacy is extremely important to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and communications. By using our website or services, you agree to the practices described in this policy.

We believe in transparency and accountability. This policy is designed to help you understand what information we collect, why we collect it, how we use it, and the choices you have regarding your data.

Information We Collect

To provide and improve our services, we may collect various types of personal and non-personal information:

Personal Information You Provide:

• Name
• Email address
• Phone number
• Mailing address
• Company or organization name
• Any other information you voluntarily submit through forms, surveys, or service inquiries

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website or search engine
• Cookies and similar tracking technologies

Information from Third-Party Sources:

• We may receive information from third-party services, such as social media platforms, advertising networks, or analytics providers, which is used to improve your experience or deliver targeted content.

How We Use Your Information

The information we collect is used for multiple purposes, including but not limited to:

• Delivering and improving our products, services, and website
• Responding to inquiries, requests, or support questions
• Sending newsletters, promotions, or service updates, where you have opted in
• Personalizing content, advertisements, and user experiences
• Analyzing website traffic, usage trends, and user engagement
• Ensuring compliance with legal obligations and protecting our rights

We only use your personal information for legitimate purposes and never sell it to unrelated third parties for marketing.

Information Sharing and Disclosure

We may share your information in limited circumstances, including:

• With Service Providers: Vendors or partners who help us operate our website, deliver services, or manage communications, under strict confidentiality agreements.
• For Legal Compliance: If required by law, regulation, or legal process, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be part of the transferred assets.

Third-Party Data Collection And Advertising

Third-party services such as Meta (Facebook) may collect information about your interactions through cookies, web beacons, or other tracking technologies. These services use the data to:

• Understand user behavior and preferences
• Deliver personalized advertisements
• Measure ad performance and optimize targeting

Each third-party service has its own privacy policy, which we encourage you to review.

Opting Out Of Third-Party Tracking:

• Users in the United States: visit https://aboutads.info
• Users in the European Union: visit https://youronlinechoices.eu

Cookies And Similar Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality
• Remember user preferences and login sessions
• Analyze user behavior to improve site experience
• Deliver relevant advertising

You can manage or disable cookies through your browser settings, though some functionality may be affected.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, data is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, access controls, and regular security reviews. However, no system is completely foolproof, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of consent in your country). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Your Rights

You have certain rights regarding your personal data, including:

• Accessing the information we hold about you
• Requesting correction of inaccurate or incomplete data
• Requesting deletion of your personal information
• Objecting to or restricting processing of your data
• Withdrawing consent at any time for communications

To exercise any of these rights, please contact us using the information provided below. We will respond in accordance with applicable law.

International Data Transfers

If you access our website or services from outside Sri Lanka, your data may be transferred and stored in countries with different data protection laws. We ensure that appropriate safeguards are in place to protect your information in these cases.

Complaints And Inquiries

For questions, concerns, or complaints regarding this Privacy Policy or our practices, please contact us:

• Email address: [email protected]
• Phone number: +94 78 199 9457 (WhatsApp only)

We are committed to resolving your concerns promptly and transparently.

Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. All updates will be posted on this page with the "Last Updated" date. Continued use of our website and services after changes indicates your acceptance of the revised policy.

Agreement To Privacy Policy

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

Thank you for trusting XynoSync with your personal information. We are committed to protecting your privacy and providing a secure, transparent, and high-quality experience.

Last updated at: 2026/03/28 at 8:50 PM